Online Ordering for Customers & Retailers


Is there a recommended age for your models?
Our models are not suitable for young children due to small parts and pointed components. Our models are fine detailed scale models designed for gamers and collectors and are recommended for ages 14 and above.

What is your Return Policy?
Please visit this page to learn about our Return Policy.

How are the shipping charges calculated?
Our shipping rates are calculated by using standard US Postal Service and/or UPS rate tables from our shipping location (Burlington, MA USA) to your address.

Can an order be shipped outside of the United States?

Please visit this page to learn about shipments outside of the United States.

What type of plastic is used to make your models?
Rubicon Models uses ABS plastic for our products. The most important mechanical properties of Acrylonitrile Butadiene Styrene (ABS) are impact resistance and toughness, and because of its finer particles, it produces better detail on our products. And since our base customers are mostly tabletop gamers, we wanted our kits to be tougher to handle and be able to get knocked around a bit without getting damaged.

While some model kit manufacturers still use polystyrene (PS/HIPS plastic), we choose ABS over PS. ABS combines the strength and rigidity of acrylonitrile and styrene polymers with the toughness of polybutadiene rubber. While the cost of producing ABS is roughly twice the cost of producing polystyrene, it is considered superior for its hardness, gloss, toughness, and electrical insulation properties. Most important of all, ABS had less impact on the environment. Discarded polystyrene does not biodegrade for hundreds of years and is resistant to photolysis.

There are sporadic reports that some plastic cements don’t work on our products... which might be true because customers are using the wrong type of cement. Liquid cements that we bought for testing work well with our kits. Most liquid cement are now PS/ABS compatible, except for a few ones using older solvent formulas. Ask your hobby store to recommend a glue for you!

Please visit this post on the Rubicon Models Community Facebook Group to read more...

In summary:

Only use ABS cement: for example, Plastic Magic, Tamiya Thin or any modern glue that says it is suitable for ABS kits.  Superglue is not recommended except for our pewter/resin kits.

Polystyrene Cement will only work short term and is not suitable at all.

ABS glue not working sometimes? Glues can and will sometimes dilute or fade in performance. If your glue stops working, generally you need a new bottle.